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Advance your career through training and experience at Ascent Credit Union.

Open Positions

  • Member Service Representative | Ogden | Full-Time
    Position title
    Member Service Representative
    Description

    Ascent Credit Union is looking for a full-time member service representative to identify member needs and recommend credit union product and service solutions that will improve our members’ financial well-being while helping with basic financial transactions.

    Responsibilities

    How You’ll Contribute:

    • Build trust with our members by delivering service in alignment with our Service Promises
    • Speak with members and identify opportunities to better their finances
    • Accurately process financial transactions
    • Take deposits, make loan payments, and process withdrawals
    • Act as an effective source of information for our members in lobby, drive-thru window, or by telephone
    • Provide friendly, professional, confidential and effective assistance to members and credit union staff
    • Assure a positive experience and provide value to the member
    • Provide friendly, professional, confidential, and effective assistance to members and credit union staff
    • Research, troubleshoot and resolve member and internal inquiries
    • Take on special projects and new responsibilities as directed by the branch manager
    Qualifications

    What You'll Bring:

    • Enthusiasm for helping members’ financial futures
    • Sharp communication skills in listening for, recognizing, and acting on opportunities to assist members in their financial well-being
    • Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing
    • Effective effort and resource management
    • Demonstrated competency in desktop and mobile devices for communication and work duties
    Job Benefits

    What We Offer:
    Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

    • Annual salary reviews
    • Medical, dental, and vision insurance
    • Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
    • Life insurance
    • Short term and long term disability insurance
    • Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home
    • 14 paid holidays per year
    • Paid vacation
    • Sick leave
    Employment Type
    Full-time
    Industry
    Banking
    Job Location
    4140 Harrison Blvd, Ogden, UT, 84403
    Schedule
    9:00am to 6:00pm, Monday through Friday and on occasion Saturdays, 9:00am to 1:00pm
    Date posted
    July 27, 2022
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    Position: Member Service Representative

    Thank you for submitting your application. We will contact you shortly!

  • Member Service Representative | Ogden | Afternoon
    Position title
    Member Service Representative
    Description

    Ascent Credit Union is looking for a part-time member service representative to identify member needs and recommend credit union product and service solutions that will improve our members’ financial well-being while helping with basic financial transactions.

    Responsibilities

    How You’ll Contribute:

    • Build trust with our members by delivering service in alignment with our Service Promises
    • Speak with members and identify opportunities to better their finances
    • Accurately process financial transactions
    • Take deposits, make loan payments, and process withdrawals
    • Act as an effective source of information for our members in lobby, drive-thru window, or by telephone
    • Provide friendly, professional, confidential and effective assistance to members and credit union staff
    • Assure a positive experience and provide value to the member
    • Provide friendly, professional, confidential, and effective assistance to members and credit union staff
    • Research, troubleshoot and resolve member and internal inquiries
    • Take on special projects and new responsibilities as directed by the branch manager
    Qualifications

    What You'll Bring:

    • Enthusiasm for helping members’ financial futures
    • Sharp communication skills in listening for, recognizing, and acting on opportunities to assist members in their financial well-being
    • Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing
    • Effective effort and resource management
    • Demonstrated competency in desktop and mobile devices for communication and work duties
    Job Benefits

    What We Offer:
    Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

    • Annual salary reviews
    • Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
    • Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home
    • 13 paid holidays per year on day 1
    Employment Type
    Part-time
    Industry
    Banking
    Job Location
    4140 Harrison Blvd, Ogden, UT, 84403
    Schedule
    1:00pm to 6:00pm, Monday through Friday, rotating Saturdays 9:00am to 1:00pm
    Date posted
    July 8, 2022
    Close modal window

    Position: Member Service Representative

    Thank you for submitting your application. We will contact you shortly!

  • Member Service Representative | Roy | Afternoon
    Position title
    Member Service Representative
    Description

    Ascent Credit Union is looking for a part-time member service representative to identify member needs and recommend credit union product and service solutions that will improve our members’ financial well-being while helping with basic financial transactions.

    Responsibilities

    How You’ll Contribute:

    • Build trust with our members by delivering service in alignment with our Service Promises
    • Speak with members and identify opportunities to better their finances
    • Accurately process financial transactions
    • Take deposits, make loan payments, and process withdrawals
    • Act as an effective source of information for our members in lobby, drive-thru window, or by telephone
    • Provide friendly, professional, confidential and effective assistance to members and credit union staff
    • Assure a positive experience and provide value to the member
    • Provide friendly, professional, confidential, and effective assistance to members and credit union staff
    • Research, troubleshoot and resolve member and internal inquiries
    • Take on special projects and new responsibilities as directed by the branch manager
    Qualifications

    What You'll Bring:

    • Enthusiasm for helping members’ financial futures
    • Sharp communication skills in listening for, recognizing, and acting on opportunities to assist members in their financial well-being
    • Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing
    • Effective effort and resource management
    • Demonstrated competency in desktop and mobile devices for communication and work duties
    Job Benefits

    What We Offer:
    Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

    • Annual salary reviews
    • Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
    • Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home
    • 13 paid holidays per year eligible at day one
    Employment Type
    Part-time
    Industry
    Banking
    Job Location
    5997 S 3500 W, Roy, UT, 84067
    Schedule
    2:00pm to 6:00pm, Monday through Friday, rotating Saturdays 9:00am to 1:00pm
    Date posted
    August 4, 2022
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    Position: Member Service Representative

    Thank you for submitting your application. We will contact you shortly!

  • Real Estate Assistant II | Ogden | Full-Time
    Position title
    Real Estate Assistant II
    Description

    Ascent Credit Union is looking for a full-time Real Estate Loan Assistant II to assist loan officers, processors, and lending administration with various responsibilities.

    Responsibilities

    How You’ll Contribute:

    • Assist in the processing of mortgage & commercial loan applications according to policy and regulations by:
      • Ordering loan payoffs, title reports, and appraisals.
      • Obtaining property insurance declaration pages.
      • Requesting VOEs (Verifications of Employment).
      • Reviewing loan files for compliance and quality.
    • Assist lending administration with monthly and yearly reporting requirements for the credit union including pipeline reports, HMDA, and profitability.
    • Assist lending administration with department projects including writing procedure, updating rate sheets, creating user profiles for software platforms, and configuring software platform settings.
    • Help maintain employee user profiles in the many vendor software platforms that are used.
    • Tracking all real estate loan invoices and ensure they are submitted to accounts payable for payment.
    • Scanning, retention, organization, and quality control of loan files.
    Qualifications

    What You'll Bring:

    • Enthusiasm for the work and for helping members and staff.
    • Sharp communication skills in listening for, recognizing, and acting on opportunities to assist team members.
    • Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing.
    • Dedication to providing accurate work and meeting deadlines.
    • Ability to make appropriate decisions on your own while bringing recommendations for difficult or complex issues.
    • Ability to thrive in a fast-paced environment.
    • Intermediate level of proficiency in computer skills including:
      • Email
      • Internet – including searching, managing bookmarks, printing, and saving as PDF
      • Microsoft Word – including track edits, page and paragraph formatting, and saving as PDF
      • Working with PDF files – including extracting, deleting, and adding pages; and combining separate PDFs.
      • Ability to create spreadsheets and analyze data in Microsoft Excel – including formatting cells, borders, and number format; completing formulas to do basic arithmetic; using SUM, AVERAGE, and SUBTOTAL functions; filtering and sorting data; create and format basic line and bar charts; and print formatting.
      • Aptitude to create and maintain user profiles in lending software programs.
      • Aptitude to configure software platform settings.
    • Willingness and passion for learning and maintaining a high level of proficiency by participating in individual and credit union training.
    • Ability to learn independently supported by mentoring and one-on-one training
    Experience

    Previous real estate lending experience isn’t necessary.  This is a great opportunity to learn the industry as you learn “hands-on” in addition to individual and credit union training.

    Required:

    • High school degree or equivalent
    • 2 years of experience working in a professional office setting

    The following will increase the applicant’s potential for hire:

    • High level of proficiency in computer skills including:
      • Microsoft Exel – Pivot Tables; using IF, OR, AND, MEDIAN, VLOOKUP, and HLOOKUP functions; creating charts with two vertical axes
      • Microsoft Word – Mail Merge
    • Experience with residential mortgage and commercial real estate processing.
    • Previous banking experience such as with a call center, teller line, new accounts, loan origination, loan processing, loan servicing, accounts payable, or project management.
    • Experience with exceeding loan production goals, generating leads, and building new relationships.
    • Experience with handling higher volumes of loans.
    • Bilingual (English & Spanish speaking).
    • Previous lending experience in a bank or credit union environment.
    • Previous origination experience with Home Equity Lines of Credit and 2nd Mortgages.
    • Previous processing experience with conventional, FHA, and VA loan origination.
    Job Benefits

    What We Offer:
    Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

    • Competitive base salary reviewed annually
    • Competitive incentives
    • Medical, dental, and vision insurance
    • Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
    • Group and voluntary life insurance
    • Short term and long term disability insurance
    • Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home
    • 13 paid holidays per year starting on your first day
    • Paid vacation
    • Sick leave
    Employment Type
    Full-time
    Industry
    Banking
    Job Location
    4140, Ogden, UT, 84403
    Schedule
    9:00am to 6:00 pm, Monday through Friday
    Date posted
    March 15, 2022
    Close modal window

    Position: Real Estate Assistant II

    Thank you for submitting your application. We will contact you shortly!

  • Mortgage Loan Originator | Roy | Full-Time
    Position title
    Mortgage Loan Originator
    Description

    Ascent Credit Union is looking for a full-time mortgage loan originator to originate Conventional, FHA, VA, second mortgages, and portfolio first mortgages.  The originator will also  solicit new mortgage business, maintain good outside working relationships, and promote the organization's products and services such that it will improve our members’ financial well-being.

    Responsibilities

    How You’ll Contribute:

    • Consult with members to identify products/services that are likely to be  beneficial to members and provide information about their value and benefit.
    • Gather financial data from the member.  Pull, review, and analyze credit.  Communicate with members who apply online (including video conferencing), via the phone, in-person, and referrals. Maintain constant communication with members via email, phone, text, and in-person during the application process from application to closing and post-closing.
    • Prepare and issue initial (and subsequent) disclosures to borrowers and assist in the review of the closing documents.
    • Maintain contacts and good working relationships with real estate brokers, attorneys, and other professionals  to assure a favorable image of the organization and to provide information regarding current loan products.
    • Maintains contact and good working relationships with consumer lending staff and credit union staff to provide mortgage knowledge and follow up on referrals.
    • Evaluate loans to ensure they meet guidelines.

     

    Qualifications

    What You'll Bring:

    • Enthusiasm, willingness, and energy for helping members' financial futures
    • Passion for helping members with loans that benefit their lives.
    • Courtesy, tact, and diplomacy in communicating with members, coworkers, and people outside the credit union
    • High proficiency in computer skills.
    • Initiative in carrying out recurring assignments independently without specific instruction, but refer deviations, problems, and unfamiliar situations not covered by instructions to the supervisor for a decision or help
    • Recommendations and input when bringing issues to the supervisor
    • Willingness to learn, offer, and promote in-house mortgage products along with secondary products.
    Experience

    Required:

    • High school degree or equivalent
    • A minimum of one year of real estate lending experience with knowledge of mortgage products and services including Conventional, VA, and FHA.

    The following will increase the applicant’s potential for hire:

    • Credit union experience
    • Associates degree in business or related field, or an equivalent combination of education and mortgage related experience.
    • Experience with exceeding loan production goals, generating leads, and building new relationships.
    • Experience with handling higher volumes of loans.
    • Bilingual (English & Spanish speaking).
    • Previous lending experience in a bank or credit union environment.
    • Previous origination experience with Home Equity Lines of Credit and 2nd Mortgages.
    • Previous processing experience with conventional, FHA, and VA loan origination.
    Job Benefits

    What We Offer:
    Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

    • Competitive base salary reviewed annually
    • Competitive incentives
    • Medical, dental, and vision insurance
    • Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
    • Group and voluntary life insurance
    • Short term and long term disability insurance
    • Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home
    • 13 paid holidays per year
    • Paid vacation
    • Sick leave
    Employment Type
    Full-time
    Industry
    Banking
    Job Location
    5997 S 3500 W, Roy, UT, 84067
    Schedule
    9:00am to 6:00 pm, Monday through Friday
    Date posted
    March 14, 2022
    Close modal window

    Position: Mortgage Loan Originator

    Thank you for submitting your application. We will contact you shortly!

  • Digital Marketing Specialist
    Position title
    Digital Marketing Specialist
    Description

    Ascent Credit Union is looking for a Digital Marketing Specialist to work directly with the Marketing Manager to coordinate marketing efforts using various online tools, like social media, blogs, and the website content management system. The ultimate goal of this position is to promote brand awareness for Ascent Credit Union and increase engagement with both members and potential members.

    Responsibilities

    How You’ll Contribute:

    • Coordinate with Marketing Manager on management, planning and execution of digital marketing campaigns aligned with business goals
    • Assist in the creation of digital content for various sites such as Twitter, Facebook, Instagram, LinkedIn, blogs, and other social media/networking sites.
    • Maintain a strong online credit union voice through social media. Respond to questions and posts in a timely manner and brand positive manner.
    • Assist with search engine optimization initiatives.
    • Carry out the digital marketing calendar
    • Monitor key online marketing metrics to track success. Maintain digital dashboard of several different accounts.
    • Analyze digital data to draw key recommendations around website optimization (SEO)
    • Identify trends and insights and optimize spend and performance based on the insights
    • Create and update digital marketing reports. Report on the deployment of marketing content and campaigns in various digital channels such as banner and tile, pay-per-click, retargeting ads, and social media. Analyze and assess results and recommend refinements to enhance performance.
    • Stay up-to-date with digital marketing developments and evaluate emerging technology
    • Conduct social media audits to ensure best practices are being used
    • Suggest and implement direct marketing methods to increase profitability
    • Brainstorm new and creative growth strategies through digital marketing
    • Provide day-to-day support for tasks required by the marketing department
    Qualifications

    What You’ll Bring:

    • Efficient problem solving & critical thinking skills
    • Strong organization skills with high attention to detail
    • Ability to exercise sound judgement
    • Excellent computer skills
    • Sharp communication skills
    • Strong teamwork abilities
    • Ability to juggle multiple projects at the same time
    • In-depth knowledge of all social media channels, Google Ads, Google Analytics, and other digital marketing platforms
    • Proficiency with SEO tools and WordPress
    • Experience executing and analyzing paid digital marketing campaigns
    • Experience with data entry and data management
    • Competency in producing reports on digital marketing stats for management
    Education

    Education & Experience Requirements:

    • 2+ Years of experience in digital marketing

    The following are not required but will increase the candidate's potential for hire:

    • Degree in Marketing, Digital Media or relevant field
    • Knowledge of video and picture editing software such as Adobe
    Job Benefits

    What We Offer:
    Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

    • Annual salary reviews
    • Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
    • Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home
    • 13 paid holidays per year
    Employment Type
    Part-time
    Industry
    Banking
    Job Location
    4140 Harrison Blvd, Ogden, UT, 84403
    Working Hours
    Flexible. 4-6 hours between 8am and 6pm, Monday through Friday Potential to become a full time position
    Date posted
    August 17, 2022
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    Position: Digital Marketing Specialist

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