Available 24/7, e-Branch – our online/mobile banking platform – allows you to do just about everything you could at a branch from your computer, tablet or phone. And the best part? It’s totally free! You can access e-Branch through our website or download our ACU app to your phone.
Complete the Online Banking/e-Branch Enrollment form. Please note, the information you submit in the enrollment step must match the information we have on file for you.
Click Continue Enrollment. You should see a new screen with the words “Congratulations! You have successfully enrolled in Online Banking.” Make note of your online credentials and write down your temporary password).
Select Click Here to login to Online Banking/e-Branch. Each computer or mobile device you use for online banking will need a Secure Access Code. This one-time use code allows you to securely login to e-Branch. The secure access code is a six-digit number that will be delivered to you via email, phone call or SMS text (if ACU does not have your current mobile number, you will not be able to receive this code via text). Secure Access Codes, which represent the latest security technology, take place of challenge questions and personal security images. When you are presented with secure access code delivery methods, you will notice that parts of your email address and phone number will be masked by Xs. This is a security precaution and does not mean your information is incorrect. Click the delivery method you wish, wait for the code to arrive (usually within thirty seconds), enter the code in the box provided and click Submit. The code must be used within 15 minutes of receiving it, after which it will not work.
You will be asked to create a New Password. The text on the screen will change from red to black as you meet the password criteria. After changing your password, click Submit.
Finally, please review your profile. Click Submit Profile.
Read through the Online Access Agreement and Disclosure Statement. Then scroll to the bottom of the screen and click I Accept.
If you would like the option to turn on closed captioning, or would like to read the video transcript, please click the button below.
If you used Quicken with the previous version of e-Branch service, you will need to make a few updates to ensure your Quicken experience is as good as it should be. For step-by-step instructions on updating your Quicken software, please download the appropriate documentation below:
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