At Ascent Credit Union, making a difference matters.
That’s why everything we do ties back to our mission—Working together as a team to be the most trusted resource for our members and community to build a brighter financial future. We’re committed to helping our members and growing the credit union and are always looking to promote from within. This is an ideal time to join our team.
Why Work for ACU
We are people helping people. Our motive is to empower people. People come first.
We believe trust and collaboration is the fuel for a happy workplace and helping others.
Our supervisors are coaches. They work with employees to identify opportunities for growth and develop plans to reach new heights.
Our workplace is more than employment, it’s a community. We build a community through family-friendly activities and caring for employees.
Types of Employees ACU Wants
People who are cheerful and whose enthusiasm is infectious. They never fail to motivate all who come in contact.
People who always show intense initiative. They are self-driven and self-monitoring.
People who gather data and others’ input when making decisions. They balances analysis, wisdom, experience, and perspective when making decisions.
People who increase their productivity capacity by utilizing the best tools, procedures, and social relationships.
As the primary service point for members visiting the branch, the primary purpose of the teller is to assist Ascent Credit Union to live out our Service Mission, “Working together as a team to be the most trusted resource for our members and communities to build a brighter financial future.” This is accomplished by providing outstanding service to both members and team members that is in alignment with Ascent Credit Union’s Service Promises and Service Standards. A key element of this service is to identify member needs and recommend credit union product and service solutions that will improve our members’ financial well-being.
In addition, responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and credit union staff assuring a positive experience and providing value to the member.
There is one part time position open at our North Ogden branch. The expected schedule is 1:00pm to 6:00pm, from Monday through Friday and rotating Saturdays from 9:00am to 1:00pm.
How You’ll Contribute:
Build trust with our members by delivering service in alignment with our Service Promises
Provide friendly, professional, confidential, and effective assistance to members and credit union staff
Speak with members and identify opportunities to better their finances
Efficiently processes financial transactions for checking, savings, and borrowing members
Take deposits, make loan payments, and process withdrawals
Research, troubleshoot and resolve member and internal inquiries
What You’ll Bring:
Enthusiasm for helping members’ financial futures
Sharp communication skills in listening for, recognizing, and acting on opportunities to assist members in their financial well-being
Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing
Effective effort and resource management
Demonstrated competency in desktop and mobile devices for communication and work duties
Willingness to work from 1:00pm to 6:00pm, from Monday through Friday and rotating Saturdays from 9:00am to 1:00pm
What We Offer:
Competitive base salary reviewed annually
Dollar for dollar match up to 5% annual salary for 401(k) retirement plan
12 paid holidays per year
Ability to make an impact in the communities we serve
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