Advance your career through training and experience at Ascent Credit Union.

Open Positions

Member Service Rep | Roy | Afternoon
Position title
Member Service Representative
Description
Ascent Credit Union is looking for a part-time member service representative to identify member needs and recommend credit union product and service solutions that will improve our members’ financial well-being while helping with basic financial transactions.

How You Will Contribute

Build trust with our members by delivering service in alignment with our Service Promises

Speak with members and identify opportunities to better their finances

Accurately process financial transactions

Take deposits, make loan payments, and process withdrawals

Answer incoming calls and messages to determine the needs of the caller and verify the caller’s identity

Act as an effective source of information for our members in lobby, drive-thru window, or by telephone

Provide friendly, professional, confidential and effective assistance to members and credit union staff

Assure a positive experience and provide value to the member

Provide friendly, professional, confidential, and effective assistance to members and credit union staff

Research, troubleshoot and resolve member and internal inquiries

Take on special projects and new responsibilities as directed by the branch manager

What You Will Bring

Enthusiasm for helping members’ financial futures

Sharp communication skills in listening for, recognizing, and acting on opportunities to assist members in their financial well-being

Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing

Effective effort and resource management

Demonstrated competency in desktop and mobile devices for communication and work duties

What We Offer
Ascent Credit Union provides competitive compensation, benefits, and a relaxed, team-oriented work environment, including:

Annual salary reviews

Dollar for dollar match up to 5% annual salary for 401(k) retirement plan

Paid telemedicine

Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home

13 paid holidays per year on day 1

Earned Wage Advances - an employee benefit that gives you instant access to your wages ahead of payday
Employment Type
Part-time
Industry
Banking
Job Location
5997 S 3500 W, Roy, UT, 84067
Schedule
2:00pm to 6:00pm, Monday through Friday, rotating Saturdays 9:00am to 1:00pm
Date posted
June 9, 2025
APPLY Now
Position: Member Service Representative
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Senior Mortgage Loan Processor | Ogden | Full-Time
Position title
Senior Mortgage Loan Processor
Description
Ascent Credit Union is looking for a Sr. Mortgage processor to help members in the loan process by updating loan status, verifying information, ordering documents needed to complete the files and maintaining information on the computer.

In addition, this individual maintains good outside working relationships, and promotes the organization’s products and services

Schedule: 9:00am to 6:00pm, Monday through Friday at our Main Branch located at 4140 Harrison Blvd, Ogden, UT 84403. This is an on-site position.

How You Will Contribute

Ensure that each approved application meets the credit union’s lending standards

Process mortgage applications according to policy and regulations

Communicate loan updates to the member & real estate staff

Communicate with attorneys, realtors, appraisers and vendors pertaining to specific client needs

Assist with monthly and year reporting requirements for the credit union including pipeline reports, HMDA, and profitability

Scanning, retention, organization, and quality control of loan files

What You Will Bring

Enthusiasm for the work and for helping members and staff

Sharp communication skills in listening for, recognizing, and acting on opportunities to assist members in their financial well-being

Strong teamwork abilities such as involving supervisors in your work, sharing what you are working on, what progress has been made, and what hurdles you are facing

Effective effort and resource management

Ability to make appropriate decisions on your own while bring recommendations for difficult or complex issues

Demonstrated competency in desktop and mobile devices for communication and work duties

Willingness to work from 9.00am to 6.00pm, from Monday through Friday. Must be able to work until 6.00pm daily

High school degree or equivalent

At least 2 years of mortgage lending experience

The following will increase your potential for hire:

5+ years of mortgage processor experience

Experience processing investment properties

What We Offer

Competitive base salary reviewed annually

Individual and team incentives for mortgage processing

Medical, dental, and vision insurance

Dollar for dollar match up to 5% annual salary for 401(k) retirement plan

Group and voluntary life insurance

Short term and long term disability insurance

Employee Assistance Program providing personal and professional support to employees to help them manage issues and problems related to work or home

13 paid holidays per year

Earned Wage Advances - an employee benefit that gives you instant access to your wages ahead of payday

Paid vacation

Sick leave
Hiring organization
Employment Type
Full-time
Industry
Banking
Job Location
4140 Harrison Blvd, Ogden, UT, 84403
Working Hours
9:00am to 6:00 pm, Monday through Friday
Date posted
May 23, 2025
APPLY NOW
Position: Senior Mortgage Loan Processor
Name*
E-mail*
Phone*
Letter
Add
CV & Documents
Add
Phone
Thank you for submitting your application. We will contact you shortly!

Questions?

Give Us a Call

801-399-9728

Email Us

hr@ascentcu.com