You can now communicate with us through texting. If you need assistance with something and can’t make a phone call, simply shoot us a text at 801-399-9728 to reach a Help Center Representative. Please do not include any sensitive information, such as account number, PIN, social security number, etc.


To celebrate our new texting system, we are giving away four $50 Visa gift cards!

To enter, text JOIN to 801-866-1295. You’ll receive a message that asks you to reply Y or Yes to start receiving messages from Ascent CU. Make sure you reply Y or Yes in order to be opted in and entered into the giveaway. We will randomly select four winners on February 1st.

Contest Rules: Ascent Credit Union’s Gift Card Giveaway runs from January 3, 2023 through January 31, 2023 until 11:59 p.m. (MT). Entrants must be 18 years of age or older. Employees of Ascent Credit Union are not eligible. To enter, each participant must text JOIN to (801) 866-1295. Participants must enter to win by 11:59 on January 31, 2023 and may win only one gift card per person. Winners will be announced February 1st via text or telephone. Odds of winning depend on the number of entries. Ascent Credit Union reserves the right to terminate or modify the giveaway at its discretion. All decisions byAscent Credit Union regarding the giveaway are final. Any and all Federal, State, and local taxes is the responsibility of the winner.

Texting FAQs

Is there a fee?

We do not charge for this service, but standard message and data rates may apply through your mobile plan.

How will my phone number be used?

We will use your number to send you text messages about special promotions, community events, contests, and product information.

Will you sell my information to a third party?

We will not sell your information to a third party.

How do I opt out of receiving text messages from Ascent CU?

You can opt out at any time by texting STOP to 801-866-1295

Can I opt back in if I accidentally opted out?

Yes you can opt back in by texting START to 801-866-1295

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